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Testimonials from Casino Customers

Many of our casino customers have been with us for five, ten, even twenty years. Nothing speaks to the quality of our scheduling software and our service more than that longevity. Some of these customers have given helpful reviews and testimonials – see some of them below. We appreciate the honor of serving our customers for so long, and making their workplace scheduling processes function more smoothly and efficiently. We love saving you money, freeing up your time, and removing the chaos and stress from your workplace.

Bally’s Hotel & Casino 
Atlantic City, NJ 

“When I took over in May of 2010, there were 6 full time employees running the scheduling office, now we have 3.  From an employer stand point, we saved paper, time, & personnel, the phones stopped ringing off the hook, and foot traffic has been cut down 90%.  From an employee stand point: They can request days off, “give” a day away, switch shifts, check their schedule, get a text when a shift opens up for them to pick up, all from any PC or smart phone! 

Denise Nowak 

Table Games Scheduling Supervisor 

Resorts Casino Hotel 
Atlantic City, NJ 

“We started using Casino Schedule Ease in the year 2000 at Resorts Casino Hotel in Atlantic City. It simplified the process of producing daily and weekly schedules for our table games department which consists of over 500 employees. The program is very user friendly. Training only took one week and the staff was up and running with little practice time. New employees in the scheduling office with little or no computer experience are able to pick it up in a short time. It is very easy to pull information from the database to produce custom reports. The online feature allows employees to see their schedules, do switches or submit special requests from home. Tech support is always available by phone or email. Twelve years later and we still have not outgrown Casino Schedule Ease.” 

Franny Iannello 

Casino Administrator 

 

Mount Airy Casino Resort 
Mount Pocono, PA 

“A great customer experience!  The flexibility of the Schedule Ease Project Management (Kelly and Paul), and meeting our schedule was great.  The quality of training that was given to us was exceptional, within hours I was working on our schedule, with ease.  I have worked on the schedule from day one “paperless”, this was the best as it was easy to complete, and did not waste any paper.  Each week it took less time to do the schedule with the Schedule Ease program.  On-Line scheduling for the Table Games employees also was is a great tool.  It allows the employees to view their schedules daily, and it allows for the flexibility for the company to change schedules daily if needed.   Schedules are posted for 2 weeks, with vacations approved within a 6 week window.   Within a few weeks we hope to open that up 6 months.  Both of the programs:  Schedule Ease and Online Scheduling have worked great for our Table Game areas, that I believe at our Casino we are looking to expand this program to our Food and Beverage operations.  
Great product and Great support team from this vendor.” 

Ann K. Diaz 

Manager of Casino Administration 

 

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